Do you have a mentor or business coach? I tell every businessperson I meet that “every single business needs a coach but, no one coach is right for every business”. The best run businesses have
The most common reason customers stop buying from you is perceived
What would your business be like if your team focused on the highest priorities and felt accountable for the timely completion of work before it escalated to emergency
What are the key performance indicators (KPIs) that you measure within your
Do you know what are the top 10 reasons your customers buy from
Marketing creates awareness and opportunity while sales converts the interest generated by marketing into paying customers; it solidifies the decision to change.
What are the habits of your team that you can improve to positively impact the customer
Do you know your most profitable goods or services you sell? Not just gross profit margin percentage, but real dollars going into the bank.
Are your digital systems a distraction? One of the biggest challenges we see in the work environment is that tools that are supposed to be helpful have instead become distractions.
A strong training or mentorship program actually becomes a significant recruiting tool. How do you
Are you a business owner or did you buy a job? You need to be clear about your intentions when you purchase or start a
Are you and your managers strong leaders, or just
The definition of culture is how your company thinks, acts, and interacts. The goal is to have passionate employees thinking, acting, and interacting in the best interest of the company.
How big would your company be if you still did business with every customer with whom you've ever done business? The answer is multiple times larger and more profitable than it is right
Many business owners and managers hire team members based on previous work experience and interview abilities. Unfortunately, that approach has only a 50% chance of success. A multi-level approach to hiring will yield a candidate that is ready to step into your organization and begin
What is the strategic direction of your business? Is your strategic direction aligned with your current goals? A lot of businesses have short-term goals that are not in sync with the long-term strategy of their businesses.
All businesses focus on acquiring new customers to grow their sales year over year. If you have calculated the LTV of your customer, how do you know if acquiring a customer will be a profitable proposition?
Where are you spending most of your time? As Michael Gerber the best selling author of “The E-Myth Revisited” points out, if you own a business, you probably have three separate roles that you fulfill in this order: Technician, Manager
What is the secret to hiring exceptional team members who significantly impact your organization? Always be recruiting for
Unique Selling Proposition (USP) is what makes your product or service preferable to the competition's product or service. What makes your goods or services valuable enough to the customer that they are willing to be loyal to your brand or company and pay a premium for it? The answer starts with your customer: