Resources

Resources

Why Hire a Business Coach?

Why Hire a Business Coach

Posted By Compass
September 15, 2021 Category: Business Coach Basics

Do you have a mentor or business coach? I tell every businessperson I meet that “every single business needs a coach but, no one coach is right for every business”.  The best run businesses have

What Causes Your Customers to Stop Buying From You?

What Causes Your Customers to Stop Buying From You

Posted By Compass
September 08, 2021 Category: Customer Loyalty

The most common reason customers stop buying from you is perceived

How to Focus Your Team Members

How to Focus Your Team Members

Posted By Compass
September 01, 2021 Category: Employees

What would your business be like if your team focused on the highest priorities and felt accountable for the timely completion of work before it escalated to emergency

What Are Your KPIs?

What Are Your KPIs

Posted By Compass
August 25, 2021 Category: KPIs

What are the key performance indicators (KPIs) that you measure within your

What Makes a Customer Continue to Buy From You?

What Makes a Customer Continue to Buy From You

Posted By Compass
August 18, 2021 Category: Customer Value

Do you know what are the top 10 reasons your customers buy from

What is the Difference Between Sales and Marketing?

What is the Difference Between Sales and Marketing

Posted By Compass
August 12, 2021 Category: Marketing

Marketing creates awareness and opportunity while sales converts the interest generated by marketing into paying customers; it solidifies the decision to change.

Are Your Staff’s Habits Impacting Your Business?

Are Your Staffs Habits Impacting Your Business

Posted By Compass
August 04, 2021 Category: Employees

What are the habits of your team that you can improve to positively impact the customer

Do You Know Your Profit Margins?

Do You Know Your Profit Margins

Posted By Compass
July 28, 2021 Category: Business

Do you know your most profitable goods or services you sell? Not just gross profit margin percentage, but real dollars going into the bank.

Are Your Digital Systems a Tool or a Distraction?

Are Your Digital Systems a Tool or a Distraction

Posted By Compass
July 21, 2021 Category: Technology

Are your digital systems a distraction? One of the biggest challenges we see in the work environment is that tools that are supposed to be helpful have instead become distractions.

Is Training an Event or Process in Your Organization?

Is Training an Event or Process in Your Organization

Posted By Compass
July 14, 2021 Category: Training

A strong training or mentorship program actually becomes a significant recruiting tool. How do you

Does Your Business Make a Significant Profit or Did You Buy a Job?

Does Your Business Make a Significant Profit or Did You Buy a Job

Posted By Compass
July 07, 2021 Category: Business

Are you a business owner or did you buy a job? You need to be clear about your intentions when you purchase or start a

Managers or Leaders?

Managers or Leaders

Posted By Compass
June 30, 2021 Category: Managers

Are you and your managers strong leaders, or just

Do You Have a Dynamic Culture?

Do You Have a Dynamic Culture

Posted By Compass
June 23, 2021 Category: Business

The definition of culture is how your company thinks, acts, and interacts. The goal is to have passionate employees thinking, acting, and interacting in the best interest of the company.

Repeat vs. New Customers

Repeat vs. New Customers

Posted By Compass
June 16, 2021 Category: Business

How big would your company be if you still did business with every customer with whom you've ever done business? The answer is multiple times larger and more profitable than it is right

Assessing Potential New Hires

Assessing Potential New Hires

Posted By Compass
June 09, 2021 Category: Hiring

Many business owners and managers hire team members based on previous work experience and interview abilities. Unfortunately, that approach has only a 50% chance of success.  A multi-level approach to hiring will yield a candidate that is ready to step into your organization and begin

Is the Direction of Your Business Aligned with Your Goals?

Is the Direction of Your Business Aligned with Your Goals

Posted By Compass
June 02, 2021 Category: Business

What is the strategic direction of your business? Is your strategic direction aligned with your current goals? A lot of businesses have short-term goals that are not in sync with the long-term strategy of their businesses.

How Much does it Cost You to Acquire a New Customer?

How Much does it Cost You to Acquire a New Customer

Posted By Compass
May 26, 2021 Category: Business

All businesses focus on acquiring new customers to grow their sales year over year. If you have calculated the LTV of your customer, how do you know if acquiring a customer will be a profitable proposition?

How Much Time Do You Spend as the Owner, Manager and Technician?

How Much Time Do You Spend as the Owner, Manager and Technician

Posted By Compass
May 19, 2021 Category: Business

Where are you spending most of your time? As Michael Gerber the best selling author of “The E-Myth Revisited” points out, if you own a business, you probably have three separate roles that you fulfill in this order: Technician, Manager

The Secret to Hiring Superstars

The Secret to Hiring Superstars

Posted By Compass
May 12, 2021 Category: Hiring

What is the secret to hiring exceptional team members who significantly impact your organization? Always be recruiting for

What is Your USP?

What is Your USP

Posted By Compass
May 05, 2021 Category: Business

Unique Selling Proposition (USP) is what makes your product or service preferable to the competition's product or service. What makes your goods or services valuable enough to the customer that they are willing to be loyal to your brand or company and pay a premium for it? The answer starts with your customer:

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