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# Compass Business Coaching

Business Coaching & Mastermind Programs

## Posts

- [Are You Building to Sell Your Business or Building to Keep It?](https://compassbusinesscoach.com/are-you-building-to-sell-your-business-or-building-to-keep-it/) - Are you building to sell your business or building to keep it? Garry Kishbaugh dives in to talk about the tax implications of keeping vs. selling.
- [What is the Silver Tsunami? It's Already Here: What It Means for Your Business](https://compassbusinesscoach.com/what-is-the-silver-tsunami-its-already-here-what-it-means-for-your-business/) - There is a demographic shift underway in the United States that most business owners are aware of in a general sense, but haven't translated into a concrete strategy for their own growth. That ends today. By 2029, every single baby boomer in the United States will be 65 years of age or older. That's nearly
- [Why Business Coaching Fails (And What Works Instead)](https://compassbusinesscoach.com/why-business-coaching-fails-and-what-works-instead/) - Most business coaching fails because owners expect the coach to fix their business. Learn what actually makes coaching work for businesses.
- [Change Your Mindset, Change Your Life](https://compassbusinesscoach.com/change-your-mindset-change-your-life/) - What would you say about a situation when someone asks, "is the glass half-full or is it half-empty?" Your answer depends on your perception. How is it that two people can have such differing views of the same situation? The answer is simple: they have a different mindset. The way you view the world is
- [What Are the Top 10 Time Wasters You Perform Every Day?](https://compassbusinesscoach.com/what-are-the-top-10-time-wasters-you-perform-every-day/) - Your Time Should Be Spent on High Value Work As a business owner, your time should be spent on work that brings maximum revenue and profits to your company. Period. To leverage your value, you have to identify your time wasters and take them off your plate. Make a list of 10 tasks you perform
- [Getting Off The Hamster Wheel: Strategies To Increase Productivity](https://compassbusinesscoach.com/getting-off-the-hamster-wheel-strategies-to-increase-productivity/) - Getting Off The Hamster Wheel: Strategies To Increase Productivity Do you constantly feel overwhelmed? Do you feel like you work long hours only to see the work continue to pile up no matter how hard you work? You could be stuck on the metaphorical hamster wheel of life. You spend your days running a successful
- [3 Secrets To Increasing Sales Without A Huge Investment](https://compassbusinesscoach.com/3-secrets-to-increasing-sales-without-a-huge-investment/) - 3 Secrets To Increasing Sales Without A Huge Investment All business owners want to increase sales. But that can be meaningless if you aren’t generating money after your expenses are taken into consideration. The following strategies in this article will help you get started on the path to greater profitability. Showcase Your Expertise Through Content
- [How Healthy Is Your Organization?](https://compassbusinesscoach.com/how-healthy-is-your-organization/) - How Healthy Is Your Organization? How do some companies thrive while other similar businesses struggle with growth? What are successful companies doing differently? Business owners or those in leadership are continuously faced with the challenge of maintaining exceptional team members that are dedicated to the vision of the company. It can be easy to lose
- [4 Ways Delegating Can Grow Your Business](https://compassbusinesscoach.com/4-ways-delegating-can-grow-your-business/) - 4 Ways Delegating Can Grow Your Business Have you ever tried delegating a responsibility to a member of your leadership team only to not have it go as planned? Where was the breakdown in communication? Effectively delegating tasks and authority to another member of your team is an important aspect of being a business owner.
- [Sales Scripts: The Secret to a Superstar Sales Team](https://compassbusinesscoach.com/sales-scripts-the-secret-to-a-superstar-sales-team/) - Sales Scripts: The Secret to a Superstar Sales Team A sales script is a strategically thought-out and written down set of questions for your sales team to use every time they approach or reach out to potential customers. A script is a useful tool because creates consistency amongst your team to ensure they are asking
- [Compass Book Review: Be Quick But Don't Hurry](https://compassbusinesscoach.com/compass-book-review-be-quick-but-dont-hurry/) - Be Quick, But Don’t Hurry by Andrew Hill with John Wooden Be Quick, But Don’t Hurry is an exceptional book for business leaders. The author details how playing for a legendary coach instilled fundamental values that he carried through his life. At the time, he had no idea they would be instrumental in his success
- [5 Killer Ways to Drive Sales With Existing Customers](https://compassbusinesscoach.com/5-killer-ways-to-drive-sales-with-existing-customers/) - Focus on Customer Retention While many business owners focus on landing new sales, a shift in mindset to leverage your current buyers can make a dramatic impact on your business. Retaining existing customers is far easier, and much less costly, than looking for new ones. In fact, the cost of acquiring a new prospect can
- [Compass Book Review: Never Split the Difference](https://compassbusinesscoach.com/compass-book-review-never-split-the-difference/) - Garry's Must-Read Books For All Business Owners Never Split the Difference by Chris Voss A fascinating read on the art of negotiation and the importance of emotional intelligence, Never Split the Difference offers techniques all business owners can benefit from. The tools shared are powerful yet practical, and will benefit you and your team members
- [3 Strategies to Avoid Burnout in the Workplace](https://compassbusinesscoach.com/3-strategies-to-avoid-burnout-in-the-workplace/) - As a business owner, do you feel fulfilled by your work or consistently overwhelmed? How often do you feel “burnt out?” If you desire more freedom or more free time in your life, how can you be more strategic in where and how you invest your energy? You work hard and should enjoy the fruits
- [Compass Book Review: The 7 Habits of Highly Effective People](https://compassbusinesscoach.com/compass-book-review-the-7-habits-of-highly-effective-people/) - Garry's Must-Read Books For All Business Owners The 7 Habits of Highly Effective People: Powerful lessons in personal change by Steven Covey This is a top pick of mine because of its straight-forward, step-by-step guide on creating habits to becoming a more effective leader and successful business owner. It uses real-world examples, lessons, and scenarios
- [Are You a Proactive or Reactive Business Leader?](https://compassbusinesscoach.com/are-you-a-proactive-or-reactive-business-leader/) - Defining Your Leadership Style What kind of business leader are you? Do allow outside forces to dictate your decision making or do you take charge of your company and create your own path? The Proactive Approach Do you believe a pro-active business approach revolves around the idea that it's essential to be fully aware of
- [Does Your Business Strategy Look Like This?](https://compassbusinesscoach.com/does-your-business-strategy-look-like-this/) - Business Strategy And Leadership Alignment Are you and your leadership team on the same page when it comes to planning, decision making, and choices needed to be made regarding your company’s future? Do you have a clear vision of what your results should look like or what you need your business to accomplish to reach
- [Compass Book Review: Good To Great](https://compassbusinesscoach.com/compass-book-review-good-to-great/) - Garry's Must-Read Books For All Business Owners Good to Great by Jim Collins Good to Great by Jim Collins is a must-read business classic. Jim Collins analyzes the different types of leadership in business. He uses real examples of how to build a culture that lasts verses the cult like culture many business leaders try
- [Garry Kishbaugh Accepted Into Forbes Business Council](https://compassbusinesscoach.com/garry-kishbaugh-accepted-into-forbes-business-council/) - Recognition of Leadership and Expertise Garry Kishbaugh, CEO of Compass Business Coaching, a Cleveland based business, executive and leadership coaching firm, has been accepted into the Forbes Business Council, the foremost growth and networking organization for successful business leaders worldwide. Selection and Criteria Garry Kishbaugh was vetted and selected by a review committee based on
- [What’s Your Vision for Your Business?](https://compassbusinesscoach.com/whats-your-vision-for-your-business/) - Define Your Life Goals First What I find surprising, is that business owners will have a detailed plan for their daily to-do list but do not have a vision for how they want their company and their life to turn out. The secret to extremely successful people is that they identify their goals for their
- [What Happens When You Hire the Wrong Person?](https://compassbusinesscoach.com/what-happens-when-you-hire-the-wrong-person/) - What Happens When You Hire the Wrong Person? What effect does hiring the wrong person have on your business? The old adage “hire slow and fire fast” is absolutely accurate. Many employers don’t realize the impact that hiring the wrong person has on culture, productivity, and profitability. Over the long haul, the wrong team member
- [How Systemized Is Your Business?](https://compassbusinesscoach.com/how-systemized-is-your-business/) - How Systemized Is Your Business? The single most important factor in creating freedom of time is to systemize as many functions within your business as you can. Systemizing creates leverage and predictability. Leverage means getting more done with less effort and creating the ability to grow without increasing the number of people you employ. Today’s
- [Know Your Numbers](https://compassbusinesscoach.com/know-your-numbers/) - Know Your Numbers One of the biggest shortcomings of business owners is they don't measure the proper Key Performance Indicators (KPIs) for their business. KPIs are absolutely essential for success because they provide daily, objective feedback on your performance. Do you know your numbers every day? What are your most impactful and important key performance
- [Find and Develop the Right Talent](https://compassbusinesscoach.com/find-and-develop-the-right-talent/) - Finding and Developing Talent Companies struggle with finding the right employee AND developing employees to their full potential. Many organizations struggle to find the right talent because they start looking for that right individual when there is a job opening. Naturally, the opening happens when you are incredibly busy, and you are reacting because you
- [What Would Entice Someone to Purchase Your Business?](https://compassbusinesscoach.com/what-would-entice-someone-to-purchase-your-business/) - Understanding Business Value What value does your business have and why would someone want to buy your business as it is today? This is the most important question to ask yourself as you prepare for the day when you decide to sell your business. Many owners sell their business for much less than what they
- [Understand Lifetime Value (LTV) of Current Customers](https://compassbusinesscoach.com/understand-lifetime-value-ltv-of-current-customers/) - Knowing the Value of Each Customer Do you know what the Lifetime Value of a current customer is worth to your business? One of the key mistakes business owners make is not understanding the value of an individual customer. Look at your customer base and ask these questions: What is each customer’s LTV to your
- [Mistakes When Hiring](https://compassbusinesscoach.com/mistakes-when-hiring/) - The Problem With Hiring for Experience When you're trying to build your ideal team the first thing you look for is experience. Has the candidate held a similar job or performed similar tasks? And you’re looking for experience because you’re thinking about the current workload and the need for someone right away to handle the
- [What Is Your System for Prioritization?](https://compassbusinesscoach.com/what-is-your-system-for-prioritization/) - Breaking the Habit of Easy Tasks How do you prioritize on a monthly, weekly, and daily basis? Do you handle problems as they come up rather than prioritizing the most impactful tasks first? Do you like to complete the easiest tasks first? We are addicted to checking off tasks, so we often start with the
- [What Is Your USP?](https://compassbusinesscoach.com/what-is-your-usp/) - Defining Your Unique Selling Proposition Unique Selling Proposition (USP) is what makes your product or service preferable to the competition’s product or service. What makes your goods or services valuable enough to the customer that they are willing to be loyal to your brand or company and pay a premium for it? The answer starts
- [The Secret to Hiring Superstars](https://compassbusinesscoach.com/the-secret-to-hiring-superstars/) - Always Be Recruiting for Character What is the secret to hiring exceptional team members who significantly impact your organization? Always be recruiting for character. When I say recruiting, I mean you are always observing people you come in contact with, both your business and personal life. You're looking for people even when you don't have
- [How Much Time Do You Spend as the Owner, Manager and Technician?](https://compassbusinesscoach.com/how-much-time-do-you-spend-as-the-owner-manager-and-technician/) - The Three Roles in Your Business Where are you spending most of your time? As Michael Gerber the best selling author of “The E-Myth Revisited” points out, if you own a business, you probably have three separate roles that you fulfill in this order: Technician: Handles problems, designs the products or the service. For example,
- [How Much Does It Cost You to Acquire a New Customer?](https://compassbusinesscoach.com/how-much-does-it-cost-you-to-acquire-a-new-customer/) - Customer Acquisition as an Investment All businesses focus on acquiring new customers to grow their sales year over year. If you have calculated the LTV of your customer, how do you know if acquiring a customer will be a profitable proposition? We have a tendency to increase our marketing budget in times when we are
- [Is the Direction of Your Business Aligned With Your Goals?](https://compassbusinesscoach.com/is-the-direction-of-your-business-aligned-with-your-goals/) - Looking Beyond Short-Term Goals What is the strategic direction of your business? Is your strategic direction aligned with your current goals? A lot of businesses have short-term goals that are not in sync with the long-term strategy of their businesses. If you want to be truly effective, look at where your business needs to go
- [Assessing Potential New Hires](https://compassbusinesscoach.com/assessing-potential-new-hires/) - A Multi-Level Approach to Hiring Many business owners and managers hire team members based on previous work experience and interview abilities. Unfortunately, that approach has only a 50% chance of success. A multi-level approach to hiring will yield a candidate that is ready to step into your organization and begin contributing. Here Are the Steps
- [Repeat vs. New Customers](https://compassbusinesscoach.com/repeat-vs-new-customers/) - The Value of Repeat Customers How big would your company be if you still did business with every customer with whom you've ever done business? The answer is multiple times larger and more profitable than it is right now. Why? For most businesses, repeat customers are their lifeblood. To truly grow you MUST focus on
- [Do You Have a Dynamic Culture?](https://compassbusinesscoach.com/do-you-have-a-dynamic-culture/) - Defining Culture in Your Organization How would you describe the culture of your organization? That's one of the questions many business owners and executives have trouble answering. The definition of culture is how your company thinks, acts and interacts. A dynamic company culture will enable 1+1 to actually equal 3. If you don’t purposely develop
- [Managers or Leaders?](https://compassbusinesscoach.com/managers-or-leaders/) - Understanding the Difference Are you and your managers strong leaders, or just managers? This is a fundamental question for all organizations and it’s common to confuse management and leadership: Management is a position charged with directing, supervising, and organizing the team. Leadership is a mindset, not a position. Leaders engage and inspire the team to
- [Does Your Business Make a Significant Profit or Did You Buy a Job?](https://compassbusinesscoach.com/does-your-business-make-a-significant-profit-or-did-you-buy-a-job/) - Defining the True Value of Your Business Are you a business owner or did you buy a job? You need to be clear about your intentions when you purchase or start a business. If this is an investment for you it’s important to determine what it would cost to replace the general manager (because you
- [Is Training an Event or Process in Your Organization?](https://compassbusinesscoach.com/is-training-an-event-or-process-in-your-organization/) - Rethinking Training Beyond Onboarding Have you ever heard anyone say, “they have completed training”? Generally, that is the mindset of most businesses. What they are usually referring to is the initial onboarding of a new employee. Imagine you have a new piece of equipment installed and never do any preventative maintenance on it. Each piece
- [Are Your Digital Systems a Tool or a Distraction?](https://compassbusinesscoach.com/are-your-digital-systems-a-tool-or-a-distraction/) - When Helpful Tools Become Distractions Are your digital systems a distraction? One of the biggest challenges we see in the work environment is that tools that are supposed to be helpful have instead become distractions. How many times has this happened: You're in a meeting, someone hears a ding, they look at their email? Or
- [Do You Know Your Profit Margins?](https://compassbusinesscoach.com/do-you-know-your-profit-margins/) - Understanding What Drives Profits Do you know your most profitable goods or services you sell? Not just gross profit margin percentage, but real dollars going into the bank. Many times, products can have a great profit margin percentage, but the item or service doesn’t drive much to your bank account. Understanding what drives profits, as
- [Are Your Staff’s Habits Impacting Your Business?](https://compassbusinesscoach.com/are-your-staffs-habits-impacting-your-business/) - The Impact of Employee Habits Are your team member's personal and professional habits impacting your business? We all have a tendency to get into patterns in our lives, both personally and professionally. Positive, healthy patterns enhance our life, while negative habits cause harm and waste time. What about your employees? What are their habits and
- [What Is the Difference Between Sales and Marketing?](https://compassbusinesscoach.com/what-is-the-difference-between-sales-and-marketing/) - Marketing vs Sales Simply: Marketing creates awareness and opportunity. Sales convert the interest generated by marketing into paying customers; it solidifies the decision to change. A lot of business owners do a great deal of marketing and assume it will bring business to their organization, but marketing is the tool to create awareness and interest.
- [What Makes a Customer Continue to Buy From You?](https://compassbusinesscoach.com/what-makes-a-customer-continue-to-buy-from-you/) - Understanding Why Customers Buy Try this exercise: Keith Cunningham author of “The Road Less Stupid” describes an exercise he learned from financier Michael Milken. Find a quiet room with no chance of interruption. Plan for a period of 30 minutes and sit down with a sheet of paper in front of you, numbered 1 -
- [What Are Your KPIs?](https://compassbusinesscoach.com/what-are-your-kpis/) - Understanding Key Performance Indicators What are the key performance indicators (KPIs) that you measure within your company? In every single business, there are a few key activities that, if measured, influence the overall performance outcomes of any organization. Areas of focus might include: Customer satisfaction measures Employee retention measures Production efficiency measures Every business has
- [How to Focus Your Team Members](https://compassbusinesscoach.com/how-to-focus-your-team-members/) - Are Your Team Members Focused on Priorities or Busy Work? Are your team members focused on the highest priorities at work or are they caught up in busy work? Do they understand the difference? Many times, people come to work without a plan: The phone rings, they check their email, and the rest of the
- [What Causes Your Customers to Stop Buying From You?](https://compassbusinesscoach.com/what-causes-your-customers-to-stop-buying-from-you/) - The Real Reason Customers Leave As a continuation from the exercise in the previous chapter. The next question should be, “What would cause your customers to stop buying from you”? Business owners will quickly answer with things like price or a competitor was related to a cousin of the decision maker. And those things do
- [Why Hire a Business Coach?](https://compassbusinesscoach.com/why-hire-a-business-coach/) - The Value of a Business Coach Do you have a mentor or business coach? I tell every businessperson I meet that “every single business needs a coach but, no one coach is right for every business”. The best run businesses have coaches. An Outsider’s Perspective The most important thing a coach brings to your business
- [Written Business Plan—Do I Need One?](https://compassbusinesscoach.com/written-business-plan-do-i-need-one/) - The Importance of a Written Business Plan Do I really need a WRITTEN business plan when my business changes all the time? That's a common question. The answer is YES, absolutely you need a written business plan. Imagine you're on a ship and you don't have the instruments or the tools to direct you to
- [Do You Make Excuses for Underperformers?](https://compassbusinesscoach.com/do-you-make-excuses-for-underperformers/) - Understanding the Root Cause of Underperformance When an employee is underperforming what is your response? Do you make excuses? Do you hope more training will fix the problem? It’s important to understand the root cause of the underperformance—it’s either attitude or competence. If it’s attitude, the truth is you can rarely improve a poor attitude
- [How to Retain Superstar Talent](https://compassbusinesscoach.com/how-to-retain-superstar-talent/) - Strategies for Retaining Exceptional Talent Every manager has superstar talent. What are your strategies for career development so you can retain superstar talent? Exceptional talent leaves a job for a better opportunity or because they feel stagnant in their current position. But you can change that dynamic with a few simple techniques. Quarterly Development Conversations

## Pages

- [Business Coaching and Mastermind](https://compassbusinesscoach.com/) - Business Coaching & Mastermind Programs That Drive Real Growth Learn More CONTACT US Meet Garry Kishbaugh Executive Business Coach & Keynote Speaker With over 20 years experience coaching over 750 business owners and entrepreneurs on how to sustainably grow their company. Garry’s valuable insights and expertise in business development and management have helped companies of
- [Sales Certification](https://compassbusinesscoach.com/sales-certification-sales-coaching/) - The RESULTS sales system is perfect for small business salespeople, medium business salespeople, and sales people that are looking to enter the sales field.
- [Resources - Precision Machined Products Association](https://compassbusinesscoach.com/pmpa/) - Here's your Resources Most owners set out to build freedom. Instead, many get stuck in long hours and stalled growth. At Compass Business Coaching, led by executive and business coach Garry Kishbaugh, we give entrepreneurs clarity and direction through proven coaching. With Garry as your guide, you can make confident decisions, grow profit, and lead
- [Blog](https://compassbusinesscoach.com/blog/) - Are You Building to Sell Your Business or Building to Keep It? The Most Important Business Question You Haven’t Answered: Are You Building to Sell or Building to Keep? Most business owners are making financial decisions every Read More » March 26, 2026 No Comments What is the Silver Tsunami? It’s Already Here: What It
- [Book Recommendations](https://compassbusinesscoach.com/book-recommendations/) - Elevate Your Thinking, Expand Your Business This is a space where professionals come together not just to read, but to challenge their thinking and sharpen their leadership. Our Book Club invites meaningful discussion, pushing members to connect the ideas in each book to real-world business decisions. The goal isn’t just learning, it’s transformation. By exploring
- [1 to 1](https://compassbusinesscoach.com/1-to-1/) - Personalized 1-to-1 Business Coaching Sometimes the fastest path forward is direct support. With 1-to-1 Coaching, you work with business coach Garry Kishbaugh on the challenges holding your business back. One-to-One Business Coaching Focused on Real Results Every session is built around you. Business coach Garry Kishbaugh brings more than 40 years of ownership and leadership
- [Contact](https://compassbusinesscoach.com/contact/) - Contact the Compass Business Coaching Team Garry Kishbaugh and his team are ready to guide you to business growth. For over two decades, Garry has coached over 750 businesses to double and triple digit profit increases. Name Company Name Email Phone Number Message Contact Me The Compass Strategy That Drives Business Growth Clear priorities. Practical
- [Keynote](https://compassbusinesscoach.com/keynote/) - Business Keynote Speaker for Entrepreneurs and Leaders A keynote should inspire action. It should deliver ideas that people can use the same day. Executive Business coach Garry Kishbaugh delivers talks that are practical, motivating and unforgettable. His presentations are built on real business challenges, not theory. Each keynote leaves the audience equipped with tools they
- [Mastermind: Board of Directors](https://compassbusinesscoach.com/mastermind/) - Build Your Own Board of Directors Through Mastermind Coaching The Compass Mastermind is your board of directors. It gives you perspective, challenge, and accountability. It becomes the circle where you test ideas before taking them to market. It is the place where you face hard truths and gain the clarity to act. With Garry’s coaching,
- [Leadership Training](https://compassbusinesscoach.com/leadership-training/) - Leadership Training for Entrepreneurs and Business Owners Strong leadership drives every successful business. When direction is weak, teams lose momentum. Our Leadership Training gives entrepreneurs and executives the skills to guide with clarity and lead with confidence. Leadership Coaching That Builds Strong, Confident Business Leaders At Compass Business Coaching, leadership training is built on real
- [About](https://compassbusinesscoach.com/about/) - Business Coaching That Builds Profit and Freedom Most owners set out to build freedom. Instead, many get stuck in long hours and stalled growth. At Compass Business Coaching, led by executive and business coach Garry Kishbaugh, we give entrepreneurs clarity and direction through proven coaching. With Garry as your guide, you can make confident decisions,

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